technology and integration Partners

ChorusCX partners with industry leaders to deliver comprehensive solutions tailored to your unique business needs. Our partnerships span UCaaS and CCaaS solutions, hardware, software, speech analytics, workforce optimization and strategic support, ensuring that all facets of your technology requirements are met.

Explore Our Valued Technology Solutions Partners

ChorusCX boasts an extensive partner base, which allows us to better serve our customers with the best solutions available on the market.

Technology Partners

Avaya

Avaya is an enterprise CX solution provider for cloud business communications. They help streamline workplace communication through integrations and collaboration tools. ChorusCX has been a proud partner of Avaya for over 30 years and offers customers advanced Workforce Optimization (WFO) solutions designed to maximize the performance of their Avaya UC and CC platforms.

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BT Wholesale

BT Wholesale offers wholesale Network solutions for resellers and is a provider of the UK’s most extensive fibre broadband network. They deliver premium connectivity solutions, enabling businesses to create a state-of-the-art technology platform for business communications.

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Cisco - Integration Only

Cisco, is a leader in digital transformation and creating optimal customer experiences. Our integration with Cisco enables customers to combine Cisco metadata with Encore Desktop and Speech Analytics data.

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Draytek

Draytek is a manufacturer of networking equipment and management systems. It provides reliable connections to SMBs, including ISDN, VDSL, and LTE. Draytek delivers highly integrated networking solutions and acts as a reliable networking solution partner.

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Fenestrae

Fenestrae is a leading provider of enterprise fax solutions, empowering partners to offer secure, scalable, and compliant communication tools. Through its Faxination platform, Fenestrae delivers both cloud and on-premise faxing options. Backed by expert support, Faxination helps organizations streamline workflows, maintain compliance, and enhance efficiency across industries.

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Gamma

Gamma is a B2B business communications provider that simplifies complex communication processes. It offers flexible solutions and ongoing support to partners and customers, making it a leading provider of UCaaS in various European markets.

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ITS

ITS is a network connectivity solutions provider that allows partners access to ultra-fast connectivity. They design, build, and operate full-fibre networks, helping businesses in the UK harness their full potential through their connectivity solutions.

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Lane

Lane is a faxing communication software that transforms how businesses send and receive documentation. ISO certified and backed by industry-leading experts, Lane creates competitive advantage across a wide range of industries by allowing for secure and reliable digital faxing.

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MaxContact

MaxContact is a leading provider of AI-powered customer engagement solutions, enabling partners to deliver scalable, high-performance contact centre and omnichannel experiences. Through its all-in-one customer engagement platform, MaxContact combines predictive dialling, intelligent automation, and AI agents to help organizations increase productivity, improve customer outcomes, and drive measurable results. Backed by deep contact centre expertise and UK-based support, MaxContact helps businesses connect smarter, perform better, and scale with confidence.

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Mitel - Integration Only

We offer integration software for Mitel MiVoice Business (Mitel's 3300 ICP) and Mitel MiVoice Connect (Previously ShoreTel), that captures and stores critical metadata from calls. As a Mitel Solutions Alliance (MSA) member, we are compliancy tested and committed to providing our customers with an optimal customer experience.

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NEC UNIVERGE - Integration Only

NEC's UNIVERGE solutions are integrated with ChorusCX' Unified Communications & Collaboration (UCC) platform to provide businesses with a comprehensive communications experience.

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Netsapiens

Netsapiens offers an all-encompassing communication platform for service providers. Their solutions for communication, UCaaS, collaboration, and contact centres enable seamless customer experience.

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Platform X

Formerly known as TalkTalk, Platform X is the UK's fastest-growing provider of purely wholesale connectivity. They offer the leading software platform, 1Portal, as well as connectivity, voice, cloud, and security solutions.

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RingCentral - Integration Only

ChorusCX Desktop Recording feature enhances RingCentral's audio recordings. Through this integration, search capabilities, targeted eCoaching, and agent engagement features are available.

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Vodafone

As the largest mobile and fixed network operator in Europe, Vodafone offers 5 G technology connectivity solutions to more than 300 million customers. It is also a global IoT connectivity provider and a cloud-based digital television platform.

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Xima

Xima provides cloud contact centre solutions designed to optimise customer interactions. Their technology simplifies agent workflows, streamlines CX, and provides actionable insights, offering robust features like multi-channel support, workforce management, CRM integrations, and reporting.

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Yealink

Yealink is a leading global provider of UCaaS and collaboration solutions, including video conferencing, voice communication, and collaboration tools designed to achieve higher productivity levels. They offer solutions for Microsoft, Zoom, RingCentral, in addition to various telecommunications products and devices.

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Zyxel

Zyxel is an industry leader in networking and is rooted in various technology areas. It connects businesses and home users, leveraging cloud technology to deliver reliable solutions. It also provides AI-powered security protections.

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Become a Valued ChorusCX Technology Partner Today

Join ChorusCX and become part of a network dedicated to providing top-tier technology solutions to businesses around the globe.