Discover the advantages of centralized digital communications. Number Manager + Fax by ChorusCX combines advanced inbound call routing and secure digital fax into one scalable, cloud-based solution.
ChorusCX intelligent voice and digital fax solutions simplify how businesses manage customer interactions across the phone and fax. From dynamic call routing to integrated fax workflows, our platform is built to strengthen call security and streamline cloud communications.
By combining Number Manager’s intelligent voice capabilities with secure faxing, ChorusCX allows businesses to:
Optimize every customer interaction with powerful inbound call routing features designed for flexibility, scalability, and performance:
Multiple numbers on a single service, so changes only need to be made once to update everything at once
Multi-tier IVR menus with bespoke settings configured for every leg of the call
Integrated disaster recovery: reroute calls instantly from a smartphone screen, or automate it entirely with an Enterprise upgrade
Fully programmable time of day and date-based routing, set at the account or service level
Choose whether recipients see the dialled number or the caller's number
Call whisper announces the purpose of the call to the recipient before they connect
Block or redirect specific numbers to filter nuisance calls or fast-track VIP callers
Record entire calls or just the sections you need, with recordings stored securely for up to seven years and delivered via portal, email, or FTP
Queue calls at network level with bespoke hold messages and music, no extra physical lines required
Hunt groups can be managed instantly through the simplified Agent Ready portal, with built in fraud detection and diverse routing for flagged calls
Maximize the potential of your team with a unified solution that enhances every facet of workforce performance.
Manage all call flows, numbers, and routing rules from a single, intuitive platform.
Easily scale operations as your business grows without additional hardware or complexity.
Get up and running quickly with a cloud-based solution designed for speed and simplicity.
Use flexible, drag-and-drop tools to create tailored call flows that align with your unique business needs.
Through our partnership with Lane and Fenestrae, ChorusCX provides secure digital fax solutions that integrate seamlessly into your existing communication environment — eliminating manual processes and improving efficiency.
Protect your business and customers with advanced caller fraud protection and call security features.
Our intelligent system identifies and flags suspicious activity based on call patterns, origin, and volume — helping prevent fraud before it impacts your operations. With AI-driven insights, Call Shield by ChorusCX continuously improves detection and response to emerging threats.
Simplify communication and strengthen security with ChorusCX.
Connect with our team today to learn how Number Manager and secure digital fax can support your business.
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