AI-powered insight into every customer call — no new telephony platform required. Export recordings from Avaya, Mitel, NEC, Cisco or any platform, and ChorusCX delivers deep QA, compliance monitoring, and agent performance analytics post-call, at a fraction of the cost of alternatives.
Configurable QA Scorecards
Platform Changes
Flexible Consumption based pricing model
Start Small – Scale Fast
Pay only for what you use
Scale as ROI proves itself
PCI Redaction
Azure-Hosted
PCI DSS
SOC 2
GDPR-Aligned
Complete text transcription of every uploaded call — fully searchable. Automated AI scorecards applied consistently at scale in under 60 seconds.
Surface what’s really happening across your calls — track sentiment shifts, identify emerging topics, and benchmark agent performance post-call.
Audit-grade evidence automatically generated on every recording — from vulnerability detection to PCI redaction, all built in by default.
Auto-Export recordings from current platform
Upload to ChorusCX secure AI platform
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Disclaimer: The AI Insights ROI Calculator is intended to provide an example of your potential savings based on input you have provided and is "as is." ChorusCX does not warrant or make any representations regarding the use, validity, or accuracy of the results of the tool. Actual savings may vary. We will not be liable for technical errors contained in this ROI Savings Calculator.
Take advantage of our $0.02 per minute for customers who complete a demo and submit an order before July 31st, 2026