ChorusCX’s solutions are built on the legacy of three established industry leaders — Invosys, DVSAnalytics, and Infinity. As a unified brand and platform, we can expand our global footprint, combine the strengths of our technologies, and provide our customers with a single set of solutions and a single vendor.
Built on decades of proven success, our legacy technologies deliver measurable impact across CX and customer service environments. These technologies include:
Industry-leading tools in workforce optimization, Quality Management, and conversation analytics are now seamlessly embedded into the ChorusCX platform.
Proven guidance, scripting, workflow, and knowledge base tools are fully integrated to support consistent, high-quality interactions.
Reliable call management and communication infrastructure power scalable, secure customer engagement across channels.
Customer expectations are constantly evolving, and so is our platform. Built with flexibility and scalability at its core, ChorusCX enables organizations to embrace ongoing digital transformation without disruption.
Our platform grows with your business by supporting new channels, emerging technologies, and changing operational needs. Whether you aim to expand CX capabilities or enhance customer engagement strategies, ChorusCX provides the tools and infrastructure needed for lasting success.
Open the door to exciting opportunities for mutual business growth through our partner program.
Dependable, always-on support keeps your operations running smoothly.
Ensure your CX technology evolves alongside your business with future-ready solutions.
Chief Executive Officer
Chief Revenue Officer
Managed Services Director
Customer Experience Director
Customer Support Director
Head of DevOps
Director of Engineering
Director of Sales Engineering
Professional Services Manager
Account Executive
Channel Manager
Channel Account Manager
Simplify your operations, accelerate digital transformation, and elevate every customer interaction.