The State of California requires county-level Health and Human Services agencies processing telephone applications for Medi-Cal to record a “Voice Attestation” during the application process. This recorded segment must be available to send to the State as requested for legal reasons. • Record a “Voice Attestation” that can be sent to the State • Voice Consent must be easy to locate, retrieve and play • Required the option to trigger the Voice Signature by the recording system • Voice Signature recordings must be retained for a specific time, separate from the audio recording
