Encore for Mitel Migrations

Your MiVoice Connect recording layer is running out the clock: Encore moves with you, no rip-and-replace required.

MiVoice Connect reached end of design support in December 2025, meaning no more OS updates, patches, or security updates.  Full end of technical support lands on December 31, 2029. 

If you’re on MiVoice Connect, your call recording is likely riding that same aging platform. Encore integrates with what you’re running today and travels with you when you migrate.

0

Rip-and-Replace Required

Included

Screen Recording, Bundled in the Core License

Dec 2025

End of Design Support, no more OS updates, patches, or security updates

Dec 31, 2029

MiVoice Connect's Full End-of-Support Date

Compliance Evidence. Even Mid-Migration

Recording and compliance requirements don’t pause for a PBX migration, they usually get more urgent. Encore and AI Insights keep you covered throughout.

PCI DSS

Azure-Hosted

ISO/IEC 27001

SOC 2

GDPR-Aligned

Core Capabilities

Built for the Migration

  • Supports MiVoice Connect today, MiVoice Business tomorrow
  • Also supports Avaya, Cisco, NEC, Xima, RingCentral, Intermedia, and NetSapiens
  • Moves with you instead of getting re-sold from scratch

Recording, Simplified

  • Screen recording included in the core license, no extra charge
  • Concurrent licensing for select deployment models, plus consumption based AI analytics with no term or minimum commitment
  • On-prem, hybrid, and cloud deployment options

AI Analytics,
Native

  • Direct integration with AI Insights
  • Automated call scoring, transcription, and compliance flags
  • Consumption-based pricing, prove the value before you commit

How it Works

Works with your existing environment, no telephony change required.

Step 1:

Confirm your platform: MiVoice Connect, legacy Oaisys recording, or another supported environmentAuto-Export recordings from current platform

Step 2:

Bring Encore into your migration as your recording layer

Step 3:

Layer in AI Insights for automated scoring, transcription, and compliance flags

The Migration Timeline Is Already Set

MiVoice Connect’s end of design support has already passed, meaning no more OS updates, patches, or security updates. Full end of technical support lands December 31, 2029. The earlier your recording layer is locked in, the fewer surprises later.

Talk to our team about mapping your MiVoice Connect environment before you’re in front of the migration deadline.

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